GAV International Service Dog Training Registered in Wyoming, United States
GAV GAVService Dog Training
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Contact GAV

For inquiries about programs, partnership, documents and assessment, use GAV's official email.

Leave a request

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1. Types of inquiries

01

Admission to a program

Questions about admission criteria, training formats and initial assessment.

02

Current client

Questions about sessions, documents, reassessment and support.

03

Document verification

An official request from an airline, a government body or another organization.

04

Dog welfare

A report of pain, stress, overload, rough treatment or unsafe conditions.

05

Complaint or appeal

An inquiry about a school decision, an employee's work, an assessment or a certificate's status.

06

Cooperation

Proposals from trainers, veterinarians, assessors and partner centers.

Official email

[email protected]

Write to GAV

To speed up the review of your inquiry, it is helpful to include in your email:

  • Country and city.
  • Purpose of the inquiry.
  • Details about the dog.
  • Expected tasks.
  • Preferred format of work.
  • Availability for an in-person stage.

Urgent welfare issues

If the dog is in immediate danger, in severe pain or needs urgent veterinary help, go to the nearest veterinary clinic first. GAV's email is not a substitute for emergency care.

2. Official request from an organization

For airlines, airports, employers, government and medical organizations. It is helpful to attach:

  • Full name of the organization.
  • Name and position of the employee.
  • Corporate email.
  • Certificate number.
  • Purpose of the verification.
  • The deadline by which a reply is needed.
  • A document or request letter, if available.
Document verification

3. Complaint

Recommended information for reviewing a complaint:

  • Date of the event.
  • Location.
  • Name of the employee or trainer.
  • Certificate or program number.
  • Description of the situation.
  • Photos, videos or documents.
  • Desired outcome of the review.
Important. A complaint is recorded separately and must not be reviewed only by the employee it is filed against.

4. Appeal

  • An appeal concerns a decision on admission, assessment, certification, suspension or revocation.
  • The decision being contested must be stated.
  • It is helpful to attach new materials.
  • Filing an appeal does not automatically cancel the decision.
  • The outcome of the review must be recorded in writing.

5. Confidentiality

  • Do not send full passport details by email.
  • Do not send the full microchip number unless necessary.
  • Do not put a diagnosis in the subject line.
  • Medical documents should be transmitted only through a secure channel.
  • Inquiry data is not published.
  • Access to an inquiry is limited to employees who need it for their work.

6. Contact details

Details

GAV International Service Dog Training LLC

Official email: [email protected]
Jurisdiction of registration: Wyoming, United States
Operational coordination: Buenos Aires, Argentina

Write to the official email
The response time depends on the type of inquiry, the completeness of the information provided and whether additional checks are needed. It is helpful to state an organization's urgency in the email, but this does not guarantee a reply by the requested date.

Need document verification or program information?

Document verification, training programs and the section for organizations.

Document verification Programs For organizations

Still have questions? Frequently asked questions →